RACHAP/RHAPP
Retiree-At-Cost Hearing Aid Program/Retiree Hearing Aid Purchase Program Advances in technology now make hearing aids into high-tech medical devices. The best hearing aids ever made are now in production. Retirees can obtain hearing aids at significant savings by using the RACHAP/RHAPP program. Two hearing aids can usually be purchased for less than $2,000. Exact costs are variable and subject to change at any time without notice. Contact your nearest audiology clinic for further details. Note: Your closest clinic could be located hundreds of miles away from your home. The costs to travel for this program need to be considered versus the availability of an audiologist in your local community to assist you with repairs, warranty repairs, re-programming, etc. Not every medical facility is able to provide this program. Care of active duty members takes precedence at all MTFs. It is recommended that you contact the appropriate military facility before incurring significant travel expenses. Facilities may discontinue this program for any reason without notice to us. Retirees can use any military treatment facility which will accept them. You don’t need to return to your service affiliation to participate in this program. This program is not a TRICARE benefit. Listed facilities and contact information below. This information is subject to change at any time. It is recommended that you contact the appropriate facility before incurring significant travel expenses. Please note: RACHAP is limited to local Retiree beneficiaries only (excludes family members). Retirees who have enrolled in the US Family Health System (USFHS) insurance program are not able to use RACHAP because they are no longer eligible for healthcare through military treatment facilities. Retirees who wish to disenroll from USFHS may do so, but they will not be allowed to reenroll at a later date. You are encouraged to speak with your local USFHS or TRICARE representative before making this decision. Last updated: 22 February 2018
Listed by State, Lower 48
| State | Site | DSN Phone | Commercial Phone | Additional Information |
| AL | Ft. Rucker | 255-7185 | 334-255-7185 | |
| CA | NMC San Diego | Limited to existing patients | ||
| CA | Twentynine Palms | 760-830-2703 | Provides services to both retirees and their eligible dependents. Enrollment at MTF is required as well as a referral from patient’s PCM. | |
| CA | Travis AFB | Limited to existing patients | ||
| CT | NHC Groton | 1-888-NAVY-MED | Limited to 100 mile radius | |
| FL | Eglin AFB | Limited to catchment region | ||
| FL | NH Jacksonville | Space Available; Requires enrollment at MTF | ||
| GA | Ft. Gordon | 706-787-7155/7822/7345 | Requires enrollment at MTF. Only Retirees (not their spouses/dependents). | |
| GA | Ft. Stewart | |||
| GA | Ft. Benning | |||
| IL | Captain James A. Lovell FHCC | 224-610-3759 | Limited to Retirees and Dependents within 75 miles of facility | |
| KY | Ft. Campbell | Space Available | ||
| LA | Ft. Polk | 863-3300 | 337-531-3276 | |
| MD | Andrews AFB | Joint Base Andrews is suspending all RACHAP services until further notice, starting immediately. | ||
| MD | Ft. Mead | |||
| MD | Walter Reed | 301-295-7840 | ||
| MO | Ft. Leonard-Wood | 573-596-0048 | Limited to local beneficiaries (catchment area) only, not available to dependents of retirees. | |
| MS | Keesler AFB | |||
| NV | Nellis AFB | Limited to catchment region | ||
| OH | Wright-Patterson AFB | 674-8399 | 937-904-8399 | |
| OK | Ft. Sill | 580-558-2235 | Limited to retirees living in OK & their dependents receiving care at the MTF. | |
| RI | NHC New England | Limited to 100 mile radius | ||
| SC | NH Beaufort | |||
| TX | Lackland AFB | 554-5421 | (210) 292-5421 | Limited to TX residents |
| TX | Ft. Bliss | |||
| VA | NMC Portsmouth | 953-2800 | 757-953-2800 | |
| VA | Joint Base Langley Eustis | |||
| WA | NH Bremerton | |||
| WA | Joint Base Lewis McCord |
Outside the 48 States
| Location | Site | DSN Phone | Commercial Phone | Additional Information |
| Alaska | Joint Base Elmendorf | |||
| England | RAF Lakenheath | 314-226-8566 | +44 01638-52-8566 | |
| Germany | Landstuhl RMC | 590-5820 | 06371-946-45820 | Due to limited staffing, Landstuhl is no longer taking any retirees. Retirees should contact the Grafenwoehr Health Clinic. |
| Germany | Grafenwoehr Health Clinic | 530-3000 | 63719-464-3000 | |
| Hawaii | Tripler Army Medical Center | 315-433-5742 | 808-433-5742 | |
| Italy | Aviano AB | 632-5459 | ||
| Japan | Yokota AB | 315-225-2017 | 011-81-31175-52017 |
RALD
The Retiree Assistive Listening Device (RALD) program offers Military Service Members and their families, a unique opportunity. In an effort to help improve the quality of life for those who serve our country, Williams Sound has designed a factory direct program that provides access to assistive listening devices at a discounted price. More information about the RALD is posted here.